Privacy Policy
1. Introduction
At Footballeurs Sans Frontières (“we”, “us”, or “our”), accessible via footballeurs-sans-frontieres.com, your privacy is of paramount importance. We are fully committed to safeguarding your personal data and ensuring compliance with all applicable data protection legislation, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy describes how we collect, use, and protect your personal data and outlines your rights as a user of our website and services.
2. Scope of This Policy and Our Role as Data Controller
This Privacy Policy applies to all personal data collected through your use of footballeurs-sans-frontieres.com and any related communications with us. For the purposes of the GDPR, Footballeurs Sans Frontières is the “Data Controller”, meaning we determine the purposes and methods of processing your personal data. If you are a resident of California, we also act as the “Business” under CCPA.
3. Categories of Data We Process
We may collect and process various categories of personal data, depending on your interaction with our services:
a. Usage Data
Includes data about how you use our website. This may involve your browser type, IP address, pages visited, access times, device information, referring websites, and navigation paths.
b. Account Data
Comprises personal information provided when creating an account, such as full name, physical address, email address, phone number, and other identifying information.
c. Profile Data
Refers to user preferences, purchase history, feedback, survey responses, and behavior patterns on the site.
d. Communication Data
Includes records of communications you have submitted to us, including support requests, contact forms, and any correspondence.
e. Technical Data
Covers device identifiers, operating system, browser version, screen resolution, and other system configurations essential for service delivery.
f. Transaction Data
Relates to financial information linked to service purchases, including payment card details processed securely by third-party processors, delivery address, and purchase records.
g. Preference Data
Includes marketing preferences, consent to receive newsletters, promotional interests, and communication settings.
4. Legal Bases for Processing
We only process personal data where we have a lawful basis to do so. These may include:
– Consent: When you have provided explicit permission.
– Contractual Necessity: To fulfill a contract or take steps at your request before entering into a contract.
– Legal Obligation: Compliance with applicable laws and regulatory requirements.
– Legitimate Interest: When it is necessary for our legitimate business interests provided that such interest is not overridden by your fundamental rights and freedoms.
5. Your Rights Under GDPR and CCPA
We provide all users, especially those within the EU and California, with specific rights over their data:
– Right of Access: Obtain a copy of your personal data held by us.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Ask us to delete your personal data when no longer required.
– Right to Restrict Processing: Suspend processing while a complaint is resolved.
– Right to Data Portability: Request transfer of your data to another provider.
– Right to Object: Oppose processing based on legitimate interests or direct marketing.
– Right Under CCPA to Opt-Out of Sale: We do not sell personal data, but you can contact us to confirm or submit requests regarding this.
To exercise any of these rights, contact us at [email protected].
6. Security Measures
We have implemented robust technical and organizational security measures to protect your personal data. This includes:
– Data encryption in transit and at rest
– Enforced access control and authentication protocols
– Regular data backups to prevent loss
– Staff training in data protection responsibilities
– Monitoring and threat detection solutions
7. International Data Transfers
Where personal data is transferred outside the European Economic Area (EEA), such transfers are governed by appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission or other lawful mechanisms. We also observe regional-specific regulations in line with international privacy frameworks.
8. Data Retention
We only retain your personal data for as long as necessary for the purposes outlined in this Privacy Policy. This includes:
– Account Data: Retained while you hold an active account and for up to five years following termination, unless legal obligations require otherwise.
– Communications: Retained for the duration necessary to resolve queries and maintain a contact history.
– Transaction Records: Maintained for up to seven years for financial and legal reporting.
– Cookie Data: Retained based on cookie type and applicable settings (see Cookie Policy).
Once personal data is no longer required, it is securely deleted or anonymized.
9. Cookie Policy
We use cookies and similar technologies on footballeurs-sans-frontieres.com for the following purposes:
– Essential Cookies: Required for website functionality.
– Functional Cookies: Remember user preferences and settings.
– Analytics Cookies: Measure website usage and performance.
– Performance Cookies: Improve website capabilities based on user interaction data.
These cookies help deliver a tailored and seamless user experience while enabling us to improve our services.
10. Cookie Management and Compliance
You can control the use of cookies directly through your browser settings or by using our cookie consent banner. In accordance with GDPR, consent must be obtained for all non-essential cookies, and users are able to withdraw consent at any time. Under the CCPA, California residents may opt out of the use of cookies facilitating data collection used for behavioral advertising or analytics purposes.
11. Children’s Privacy
We do not knowingly collect or process data from individuals under the age of 13. If we become aware that we have collected personal data from a child without verifiable parental consent, we will take immediate steps to delete such information. If you believe that we hold information about a child, please contact us at [email protected].
12. Updates to this Policy
We may revise this Privacy Policy to reflect changes in legal requirements or our data processing practices. When we update the policy, we will revise the content on this page. Where required by law, we will also actively notify users of substantial changes and, where applicable, request renewed consent.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
Email: [email protected]
We are committed to maintaining your trust and protecting your personal data through full compliance with applicable data protection laws and privacy best practices. If you have any privacy-related inquiries or wish to exercise your rights, please don’t hesitate to reach out to us.