Privacy Policy
At footballeurs-sans-frontieres.com, your privacy is of paramount importance to us. We are firmly committed to safeguarding your personal information in line with global data protection standards, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines in detail how we collect, use, store, and protect your personal data, and the rights you retain in relation to your data.
1. Commitment to Privacy and Data Protection
We recognize the importance of protecting the privacy and integrity of the personal data entrusted to us by our users. We ensure that all processing of personal data is conducted lawfully, fairly, transparently, and only for specified, explicit, and legitimate purposes. Your trust is central to the operation of footballeurs-sans-frontieres.com.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all visitors and users of the footballeurs-sans-frontieres.com website and associated digital services. For the purpose of applicable data protection laws, the data controller responsible for your personal data is:
Footballeurs Sans Frontières
Email: [email protected]
As the data controller, we determine the purposes and means of processing your personal data.
3. Categories of Personal Data We Collect and Process
We may collect and process the following categories of personal data about you:
a. Usage Data:
Includes information about your interactions with our website, including IP addresses, browser types and versions, referring URLs, time zone settings, session duration, and pages viewed. This data is collected via automated tracking tools and used for performance monitoring and security.
b. Account Data:
Includes personally identifiable information such as your full name, billing and mailing addresses, phone number, and email address, which you submit when creating an account or placing an order.
c. Profile Data:
Includes preferences, purchases, engagement patterns, and product interests. This allows us to tailor user experiences and offer personalized content.
d. Communication Data:
Includes correspondence, support inquiries, and contact requests. This enables us to manage queries and maintain a record of our communications.
e. Technical Data:
Comprises information about the devices you use to access our website, such as operating system, hardware model, unique device identifiers, and network information.
f. Transaction Data:
Includes payment and delivery information, purchase history, payment method details (processed securely via third-party payment processors), and order fulfillment records.
g. Preference Data:
Includes your set preferences for marketing communications, browser cookie consents, and your expressed interests in specific content or products.
4. Legal Bases for Processing
We process your personal data only when permitted by law, under the following lawful bases:
– Contractual Necessity: Where the processing is necessary for performing a contract with you (e.g., to fulfill an order or process your registration).
– Legitimate Interests: When it is necessary for our legitimate business interests, provided those interests are not overridden by your privacy rights (e.g., to develop our services or prevent fraudulent activity).
– Consent: When you have provided explicit consent (e.g., accepting cookies or subscribing to newsletters). You can withdraw consent at any time.
– Legal Obligations: Where we are compelled to process your data to comply with a legal requirement (e.g., for tax purposes or responding to lawful requests).
5. Your Rights Under Applicable Law
You have the following rights with respect to your personal data:
– Right of Access: You may request confirmation of whether we process your data and access to such data.
– Right to Rectification: You may request corrections to inaccurate or incomplete personal data we hold about you.
– Right to Erasure: You may request that your personal data be erased in certain circumstances.
– Right to Restrict Processing: You may request that we restrict further processing of your data in limited situations.
– Right to Data Portability: You may request to receive your personal data in a structured, commonly used, machine-readable format and have it transferred to a third party, where feasible.
Requests regarding the rights above may be submitted to [email protected]. We will respond in accordance with applicable law.
6. Security Measures
We implement rigorous, industry-standard security measures to protect your personal data, including but not limited to:
– TLS encryption of data transmitted over the internet;
– Strict access controls and authentication procedures;
– Regular backups and disaster recovery protocols;
– Staff training and awareness on data protection obligations;
Only authorized personnel have access to data that is strictly required to perform their duties.
7. International Data Transfers
Your data may be transferred outside the European Economic Area (EEA) or California, including to service providers and affiliates in jurisdictions that may not have equivalent data protection laws. When such transfers occur, we ensure appropriate safeguards are in place, including standard contractual clauses approved by the European Commission, or full compliance with other regional frameworks.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for satisfying any legal, regulatory, tax, accounting, or reporting obligations.
– Usage and technical data: retained for up to 12 months;
– Account and transaction data: retained for a period of 7 years;
– Communication records: retained for 3 years from the last contact;
– Marketing preferences and consent: retained and reviewed periodically or until withdrawn.
Upon expiry of the retention period, data is securely deleted or anonymized.
9. Cookie Policy
Cookies are small data files stored on your device that help us operate our website effectively. We use the following types of cookies:
– Essential Cookies: Strictly necessary for site functionality and access.
– Functional Cookies: Enhance functionality, such as remembering your preferences.
– Analytics Cookies: Help us understand how users engage with the site through traffic tracking and anonymized usage statistics.
– Performance Cookies: Optimize load times and performance reliability.
10. Cookie Management and User Choice
We respect your choices concerning cookies. Upon your first visit to footballeurs-sans-frontieres.com, you are presented with the ability to accept or reject non-essential cookies. You may also manage cookie preferences through your browser settings or via our website’s cookie banner. Under GDPR and CCPA, you have the right to withdraw your consent to non-essential cookies at any time.
11. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If a parent or guardian becomes aware that their child has provided us with personal data, they may contact us and request deletion.
12. Updates to This Policy
We reserve the right to update this Privacy Policy as needed to reflect legal, technical, or business developments. Any material changes will be communicated through appropriate channels. Continued use of footballeurs-sans-frontieres.com following any amendments indicates your acceptance of the revised policy.
13. Contacting Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how your personal data is handled, you may contact our privacy team directly at:
Email: [email protected]
We are committed to upholding your data rights and addressing your inquiries with transparency and due diligence.
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We take data protection seriously and endeavor to maintain full compliance with all applicable requirements under GDPR, CCPA, and other relevant data privacy frameworks. Should you wish to discuss your privacy rights further or lodge a complaint, please do not hesitate to contact us at [email protected].